We make it easy to Schedule an Appointment:
Before your first appointment, please download and fill out your New Patient Forms:
Our physical therapist owned facility, coupled with our independence from insurance company participation, means that we can hold true to our core values in the care that is provided to our patients. In the state of North Carolina, you have the right to see a physical therapist without a prescription or referral from your physician.
Fee for Service vs. Insurance-Driven Practices
Since opening its doors in 2003, Roper Physical Therapy has operated on the principle of fee for service, thus, guaranteeing our time is spent with you and not with insurance companies. Large, insurance-driven physical therapy practices are often required to see 3 to 4 patients in an hour to increase reimbursement and meet costs.
We believe in quality care over the quantity of care. The extra time we give to our patients allows for better overall outcomes, faster results, and a more valued experience.
Out-of-network physical therapy is covered by most insurance companies. Understanding your deductibles and co-pays can help keep you in charge of your care. If you need assistance with locating your out-of-network physical therapy benefits, please let us know. We are happy to help.
An itemized invoice with appropriate insurance codes will be provided should you chose to file a claim with your insurance company. Once your claim has been submitted, the required turnaround time is approximately 4 weeks.
60 minute Initial Evaluation – $150.00
60 minute Follow-up Visits – $120.00
Acceptable forms of payment include Health Savings Accounts (HSA’s) and Health Reimbursement Accounts (HRA’s), MasterCard, Visa, Cash or Check.
We aim to provide our patients with the highest quality of treatment and wellness care. In an effort to eliminate unused appointments we have a 24 hour cancellation policy. By canceling your appointment at least 24 hours in advance, we are able to provide needed treatment to other patients by re-booking the vacant slot. No-shows and same-day cancellations less than 24 hours will be charged 50% of reserved treatment fee.
Our address: 301 E. Tremont Ave, Suite B, Charlotte, NC 28203 (map and directions)
Our office is located in Historic Dilworth, on the corner of Cleveland Avenue and E. Tremont Avenue. We are in the Tremont Condominium Complex, street level.
Parking and Building Codes:
Parking is available in our free underground parking lot or on E. Tremont Avenue. Access into the building is gated and will require codes in order to enter. The codes along with any important updates will be included in your emailed appointment reminder two days prior to your visit.
Free underground parking garage on Cleveland Ave., Pull up to the callbox located between the two yellow pillars and enter pound sign (#) followed by the code on keypad. If you need assistance, you can dial our office from the callbox by scrolling to Roper Physical Therapy or call us directly from your mobile phone (980)298.6706. The elevator is located next to the handicap parking spaces. Take the elevator to the 1st level of the Tremont Condominium Complex. Our office is the second entrance on the right, Suite B.
Parking on E. Tremont Ave., Please use the courtyard gate entrance located on E. Tremont Avenue between Donald & Co Hair Salon and Dilworth Chiropractor office. The gate code will be given in your emailed appointment confirmation notice. When exiting the building, press the green button located on wall beside gate.